Store Policies and Things You Need to Know
All cancellations must be made within 24 hours from the time you made an order.
(1) Please notify us within 3 days of receipt of your intent to return or exchange an item.
(2) Postage/delivery charges are NOT refundable.
(3) We DO NOT absorb shipping costs to return or exchange.
(4) Please pack and seal items you are returning securely.
(5) We will NOT be responsible for any loss or damage of returned goods in transit.
(6) Items to be returned or exchange must be in original packaging and in resaleable condition.
INTERNATIONAL SHIPPING DUTIES/TAXES:
All additional charges for customs, import duties and taxes are payable by you. Such charges are NOT included in the postage cost or purchase price. If in doubt, you should contact your local customs office for further information.
IMAGES and COLOURS:
We try our best to provide you as accurately as possible, image(s) of products. But keep in mind that every person's monitor shows colour a little differently. Please take illustrations and colours as a guide only.
All measurements are approximates only.
POSTAGE and SHIPPING:
The postage cost that you see are for 1 item only. If possible, we will always combine postage if you purchase multiple items so you save on postage. Please contact us for multiple purchases.
We do not charge handling fees. The postage costs charged are based on Australia Post postage fees.
We deliver worldwide.
*ALL Prices are in Australian Dollars.
You are NOT required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
This Store accepts the following payments:
This store uses PayPal for all payments (Credit Cards and Direct Debit from Bank Accounts), and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
*BANK DEPOSITS or DIRECT CREDITS
This option is available to Australian Residents ONLY.
If you wish to pay by Bank Deposit or Direct Credit, please contact us so we can send you the bank details.
Please go to ‘Contact Us’ to get in touch with us.